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Capable Training
So you have checked out the Capable Software,
You have checked the Capable Software requirements,
What next?
Installation
Normal installation requires access at administrator level and takes about 1 hour. This time may be increased in the event that all hardware and software in your system is not as specified in the basic requirement, or have been set up in an unusual configuration with passwords. Additional time required will be added and charged.
Set Up
Set up for a standard system will require about 2 hours and include time with the owner of the business to ensure that features set up are in alignment with the business procedures. After an initial discussion with the owner of the business, many aspects of the set up information requirements may be delegated to the clinic manager. Discussions will include training needs of staff and strategy for moving too Capable Software implementation and "going live".
A standard system is based on one provider, two staff, customising security levels, ten stock or service items, two printers installed and the networking of Capable on two computers already networked.
Additional time will be required for the setting up of features such as including additional providers, extra staff, the use of resources (to prevent double booking of rooms or facilities), the installation of printers, networking of computers, problem solving unconventional networking procedures, or internet access problems. Additional time will also be required to set up stationery to reflect prepayment systems, or billing to third party payers and customising letters for mail merging.
Capable Operator Training
Training operators to use Capable Software has been modularised into three blocks. Where experience and competency of staff is adequate, modules 1 and 2 may be combined into one three to four hour block. In businesses where staff experience with computer systems is limited, hands-on experience between modules is strongly recommended between Modules. Additional questions from staff are respected and addressed to facilitate efficient systems and change over. The scope and depth of information required may impact on the training level and time.
- Module 1 - includes the Daily procedure, Patient information and details - entering patients into the data base, making appointments. It is recommended some time be available for inputting of patient details into the data base.
- Module 2 - includes processing of appointments, prepayments, deposits, reminders, missed, cancelled, changed appointments. Tracking patients without an appointment, End of Shift, Banking.
- Module 3 - patient tracking, customising mail merge documents, End of Week reports and statistics. Filing Systems.
What now?
You can read, print and fax back these two forms:
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